pg444 Privacy Policy

1 Introduction

pg444 ("pg444", "we", "us", or "our") is committed to protecting the personal information of every player who uses the pg444.cam platform. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the pg444 website, account registration process, gaming activity, payment transactions, customer support interactions, and any other touchpoint between pg444 and its players. It applies whether you are accessing pg444 from Metro Manila, Cebu, Davao, or anywhere else in the Philippines.

Please read this Privacy Policy carefully alongside our Terms & Conditions and Responsible Gaming page, both of which form part of the agreement governing your use of pg444.

2 Data Controller

For the purposes of the Data Privacy Act of 2012, pg444 is the personal information controller in respect of all personal data collected from players through pg444.cam. pg444 determines the purposes and means by which personal data is processed in connection with the platform's operations.

Enquiries regarding data processing or the exercise of your data subject rights may be directed to pg444 via live chat support available 24/7 on-site, or by writing to [email protected]. Please include "Data Privacy" in the subject line of written enquiries to ensure prompt routing to the appropriate team.

3 Personal Data We Collect

pg444 collects personal data from players through several means, including information provided directly by the player, data generated through use of the platform, and in limited cases, data received from third-party service providers. The categories of personal data we collect include:

Registration and Identity Data:

• Full legal name as registered on a valid Philippine government-issued ID.
• Date of birth (for age verification — pg444 is a 21+ platform).
• Registered Philippine mobile number.
• Email address.
• Account username and encrypted password credentials.

Identity Verification (KYC) Data:

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, or PhilSys National ID).
• Proof of registered payment method (e.g., screenshot of registered GCash or PayMaya account).
• Selfie or live photo for identity matching purposes, where required.

Transaction and Financial Data:

• Deposit and withdrawal transaction records including amounts, timestamps, and payment method identifiers (e.g., registered GCash number, BDO or BPI account suffix).
• Wallet balance history.
• Bonus credits received and wagering activity associated with promotions.

Gaming Activity Data:

• Bet history, game session logs, and wagering records across all pg444 game categories including live sabong, casino, sports betting, slots, bingo, and color prediction.
• Session duration and frequency data used for responsible gaming monitoring.

Technical and Device Data:

• IP address and geolocation data (country and region level) at the time of account login and gameplay.
• Device type, operating system, and browser information.
• Platform interaction logs and error reports.

Communications Data:

• Records of live chat, email, and any other support communications between you and pg444's customer support team.
• Feedback, survey responses, and promotional opt-in records.

4 How pg444 Uses Your Personal Data

pg444 uses the personal data described above for the following purposes:

• Account creation and management: To register your account, authenticate your identity, and maintain your player profile on pg444.
• Age verification: To confirm that you are 21 years of age or older before activating your account, in compliance with Philippine gaming regulations administered by PAGCOR.
• Payment processing: To process deposits via GCash, PayMaya, BDO, BPI, Metrobank, and other accepted payment methods, and to facilitate withdrawal requests to your registered payment accounts.
• KYC compliance: To verify your identity in accordance with applicable anti-money laundering regulations and PAGCOR requirements before processing material withdrawals.
• Game delivery: To provide access to all pg444 game categories and to record and settle wagers accurately.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multiple account creation, and other prohibited conduct as defined in the pg444 Terms & Conditions.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools including deposit limits, session reminders, and self-exclusion, where activated by the player or triggered by platform risk monitoring.
• Customer support: To respond to enquiries, resolve disputes, and provide assistance to players.
• Platform improvement: To analyze usage patterns and improve the performance, stability, and user experience of pg444.cam.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent to receive such communications and subject to your right to withdraw that consent at any time.
• Legal compliance: To meet pg444's obligations under applicable Philippine law and regulatory requirements, including those administered by PAGCOR and the National Privacy Commission.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), pg444 processes personal data on one or more of the following lawful bases:

• Contractual necessity: Processing required to provide you with the services you have requested under the pg444 Terms & Conditions, including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine law, including anti-money laundering obligations, PAGCOR licensing requirements, and age verification mandates.
• Legitimate interests: Processing carried out for pg444's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — principally in relation to direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Personal Data

pg444 does not sell, rent, or trade your personal data to any third party for their own commercial use. pg444 may share personal data with the following categories of recipients only to the extent necessary and subject to appropriate contractual safeguards:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other licensed payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and anti-money laundering service providers who assist pg444 in verifying player identities and screening transactions.
• Game content providers: Licensed third-party game developers and live casino operators whose games are accessible through pg444, to the extent necessary for game delivery and audit logging.
• Customer support platforms: Live chat and support infrastructure providers who process communications data on pg444's behalf.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities, where pg444 is required to disclose data by law, court order, or regulatory direction.
• Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where reasonably necessary for pg444's legal and business operations.

All third-party service providers engaged by pg444 are required to process personal data only on pg444's documented instructions and in compliance with applicable Philippine data protection law.

7 Cookies & Tracking Technologies

pg444 uses cookies and similar tracking technologies on pg444.cam to support platform functionality, analyze usage, and improve the player experience. Cookies are small data files stored on your device by your browser when you visit pg444.cam.

The categories of cookies used by pg444 include:

• Essential cookies: Required for the pg444 platform to function correctly, including session management, login state, and shopping cart equivalents for in-progress bets. These cannot be disabled without impairing platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players navigate and use pg444.cam, to help us improve the platform's performance and content.
• Preference cookies: Used to remember settings you have configured, such as language or display preferences.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized account access.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using pg444, but may affect certain functionality. Essential cookies cannot be disabled without impairing the platform.

8 Data Retention

pg444 retains personal data for as long as your account remains active and for such additional periods as are required to comply with legal obligations, resolve disputes, enforce our Terms & Conditions, and meet regulatory requirements.

Specific retention periods vary by data category:

• Account and identity data: Retained for the duration of the account relationship and for a period of at least five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements applicable to gaming operators in the Philippines.
• Transaction records: Retained for a minimum of five (5) years following the date of each transaction, as required by applicable Philippine regulations.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

9 Data Security

pg444 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pg444.cam.
• Encryption of passwords and sensitive authentication data at rest using industry-standard hashing algorithms.
• Restricted internal access to personal data on a need-to-know basis, enforced through role-based access controls.
• OTP (one-time password) verification for sensitive account actions including password reset and withdrawal requests.
• Continuous session monitoring and anomaly detection to identify and respond to unauthorized account access.
• Regular security reviews and vulnerability assessments of platform infrastructure.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you hold the following rights with respect to your personal data processed by pg444:

To exercise any of the above rights, please contact pg444 via live chat support or by writing to [email protected] with "Data Privacy Request" in the subject line. pg444 will respond to verified requests within the timeframes required by the Data Privacy Act of 2012. We may need to verify your identity before actioning any request to protect your data from unauthorized disclosure.

11 Children and Minors

pg444 does not knowingly collect personal data from any person under 21 years of age. The pg444 platform is strictly for adults aged 21 and above, in compliance with Philippine gaming law and PAGCOR regulations. Age verification is performed at the point of account registration.

If pg444 becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately terminated, all balances will be forfeited in accordance with the pg444 Terms & Conditions, and the collected data will be deleted as soon as practicable. Any suspected underage registration should be reported to pg444 via [email protected].

12 International Data Transfers

pg444 primarily processes and stores personal data of Filipino players within the Philippines or through service providers operating in jurisdictions with equivalent data protection standards. Where personal data is transferred to or accessed by parties outside the Philippines — for example, in connection with game content providers or technology infrastructure providers — pg444 ensures that such transfers are governed by appropriate contractual safeguards and that the receiving party is obligated to protect your personal data to a standard consistent with the Data Privacy Act of 2012.

13 Amendments to This Policy

pg444 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, pg444 will provide notice to active players through a prominent notice on pg444.cam, by email to the registered address, or by SMS to the registered mobile number, where practicable.

The effective date at the top of this page reflects the date of the most recent revision. Your continued use of pg444 following the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not accept the updated Policy, you should cease using pg444 and may request account closure in accordance with the pg444 Terms & Conditions.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a complaint about how pg444 has handled your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on pg444.cam, in both English and Tagalog.
• Email: [email protected] — please include "Data Privacy" in the subject line. Responses within 24 hours, Philippine Standard Time.

If you are not satisfied with pg444's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012.